What Happened
Between 2008 and 2019, hundreds of thousands of Citroën C3, DS3, C4, DS4, DS5 and C-Zéro vehicles equipped with defective airbags were sold across Europe. According to Citroën, the airbags installed in these cars "could deteriorate over time", with the risk of causing "serious or even fatal injuries". This is because, in the event of an accident, the airbags could burst violently, projecting metal fragments into the passenger compartment, thus causing very serious injuries, even fatal, to the driver or passenger.
The airbags installed in these cars were produced by Takata, a Japanese company that went bankrupt in 2016 precisely because of this scandal.
Only recently did Stellantis launch the recall campaign and, in 2024, many owners in Italy and the rest of Europe were ordered overnight not to drive their car.
If you reside in Italy, France, Belgium, Spain, Germany or the Netherlands, you have probably spent months without your vehicle and have been forced to use alternative means of transport, incurring unexpected costs due to a defect in the airbags of your Citroën.
Get compensation, with no upfront costs or risk
Thousands of people have already joined. This class action seeks compensation for damages suffered by you, including loss of use of the vehicle and expenses incurred as a result of the recall campaign.
With our service you do not bear any upfront cost and you do not run any risk: we do not ask you for any initial compensation and, in the event of a negative outcome, nothing is due. Our compensation is due only in the event of success and is equal to a small percentage of the amount that will eventually be refunded to you.
Join thousands of European consumers who have already taken legal action against Stellantis and Citroën. Check your eligibility in less than 2 minutes – no upfront fees.
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Who is handling this legal action?
This collective action is coordinated by Aggregate Claims Solutions (Aggregate), a company specialising in the management of collective claims at European level.
Aggregate provides proven technology and a professional organization to efficiently assemble and manage thousands of damage claims. We take care of the entire operational part, collection and processing of registrations, verification of requirements, management of documentation and coordination of legal action, so you don't have to deal with complex procedures alone.
Your claim is in safe hands.
Yes, we invite you to register. We will check the suitability of your vehicle starting with the VIN number.
Yes. You may have also suffered damages resulting from not using the vehicle.
You may still be eligible to join the action. We ask you to send us the leasing agreement and any other documents that prove that you have incurred costs.
Defective Takata airbags, if activated, could project metal fragments into the passenger compartment posing serious and potentially lethal risks to the health of the driver and passengers.
Depending on the model and brand of the vehicle, Takata airbags may have been installed on the driver's side, front passenger side or on both sides.
The vehicle identification number (VIN), a unique 17-character code, can be found on the vehicle registration certificate/single document, under the letter E.
If you do not provide us with your VIN, we will not be able to verify that you are eligible to participate in our action for damages.
No, we will advance all costs, both for the analysis of your position, aimed at quantifying the amount of compensation due to you, and for legal costs, in the event that it is necessary to initiate legal action. Our fee is proportional to the amount refunded and is only payable in the event of success.
You don't risk anything. If you lose, you will not have to pay anything.
All expenses will be paid in advance by us. Our compensation is due only in the event of success and is equal to a small percentage of the amount that will eventually be refunded to you. In the event that we are unable to obtain any compensation, you will not incur any costs.
We cannot know exactly how long it takes to obtain compensation because it depends on the defendant companies and the timing of justice. However, our interest in a speedy conclusion to the dispute is fully aligned with yours.
Fill out the application form at the following link indicating the identification number (VIN) of your vehicle. We will check if your vehicle is the subject of a recall campaign and notify you of the outcome of our verification. In the event that it turns out that your vehicle is the subject of the recall campaign, we will ask you for additional documentation in order to quantify the compensable damage.